"Client": The person or entity who is applying for products
& services or has applied for products & services.
The Provider agrees to provide, and Client agrees
to receive, access to the services according to the following terms and
conditions:
Client will use the services in a manner consistent
with any and all applicable laws of the State of West Virginia, the U.S.
Federal Government, and the laws of your locale.
Provider reserves the right, in its sole discretion,
to deactivate the Client's account(s) upon an indication of credit problems
including delinquent payments.
Provider does not guarantee Internet or other sales
for or of the client as a result of any agreement. Client understands this
agreement and does not hold Provider responcible for a monitary or other
form of return of any investments in products and/or services provided by
Provider, including any additional damages client subjects to have sustained
as a result of accepting products and services from Provider.
Provider reserves the right to change pricing, products
and services without advanced notice. Web sites maintaining a high bandwidth
of monthly traffic will be assessed for overage and charged $3.00 per GB
of additional usage per month.
THE PROVIDER SERVICE IS PROVIDED ON AN "AS IS, AS AVAILABLE"
BASIS. THE PROVIDER GIVES NO WARRANTY, EXPRESSED OR IMPLIED, FOR THE SERVICES
PROVIDED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF MERCHANTABILITY AND
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THIS NO WARRANTY EXPRESSLY
INCLUDES ANY REIMBURSEMENT FOR LOSSES OF INCOME DUE TO DISRUPTION OF SERVICE
BY PROVIDER OR ITS PROVIDERS BEYOND THE FEES PAID BY CLIENT TO PROVIDER
FOR SERVICES.
Client understands that domain name registration relies
on a third party domain registration authority that Provider has no control
over. Furthermore, Provider is not liable to client for damages caused by
domain name deactivation by a third party registration authority for any
reason.
Provider is not responsible for any damages arising
from Client's use of Provider or by Client's inability to use the services
for any technological or any other reason.
While Provider shall make every reasonable effort to
protect and backup data for Client on a regular basis, Provider is not responsible
for Client's files residing on Provider. Client is solely responsible for
independent backup of data stored on Provider.
CLIENT HEREBY AGREES THAT ANY MATERIAL SUBMITTED FOR
PUBLICATION ON PROVIDER THROUGH CLIENT'S ACCOUNT(S) WILL NOT VIOLATE OR
INFRINGE ANY COPYRIGHT, TRADEMARK, PATENT, STATUTORY, COMMON LAW OR PROPRIETARY
RIGHTS OF OTHERS, OR CONTAIN ANYTHING LIBELOUS OR HARMFUL. ANY POTENTIALLY
ILLEGAL ACTIVITY MAY BE DEACTIVATED WITHOUT WARNING BY THE PROVIDER. CLIENT
HEREBY AGREES TO INDEMNIFY AND HOLD HARMLESS THE PROVIDER FOR ANY CLAIM
RESULTING FROM THE SUBMISSION OF ILLEGAL MATERIALS.
CLIENT HEREBY AGREES THAT ANY MATERIAL SUBMITTED FOR
PUBLICATION ON PROVIDER THROUGH CLIENT'S ACCOUNT(S) WILL NOT CONTAIN ANYTHING
SUCH AS, BUT NOT LIMITED TO, PORNOGRAPHY, OBSCENITY, NUDITY, VIOLATIONS
OF PRIVACY, COMPUTER VIRUSES, AND ANY HARASSING AND OR HARMFUL MATERIALS
OR USES, WHICH ARE CONSIDERED TO BE ABUSIVE AND UNETHICAL USES OF THE SERVICE(S).CLIENT
HEREBY AGREES TO INDEMNIFY AND HOLD HARMLESS THE PROVIDER FROM ANY CLAIM
RESULTING FROM YOUR PUBLICATION OF MATERIALS OR YOUR USE OF THOSE MATERIALS.
PROVIDER MAY OR MAY NOT GIVE NOTICE BEFORE DEACTIVATING THE USE OF AN ACCOUNT(S)
WHICH THE PROVIDER DECIDES IS AN ABUSIVE OR UNETHICAL USE OF THE SERVICE(S),
OR DEEMED A VIOLATION OF THE TERMS OF SERVICE. THIS INCLUDES DOMAIN POINTERS.
Due to the public nature of the Internet, all information
should be considered publicly accessible, and important or private information
should be treated carefully. Provider is not liable for protection or privacy
of electronic mail or other information transferred through the Internet
or any other network provider or its customers may utilize.
Due to the public nature of the Internet, periodic and
temporary outages may occur. NO remuneration will be provided for advertising
as this is the nature of the Internet environment, as outages are temporary.
Use of distribution lists via unsolicited electronic
mail or other mass electronic mailings is strictly prohibited. The Provider
reserves the right to deactivate the Client's account(s) upon an indication
of such activity. Client hereby agrees to indemnify and hold harmless the
provider from any claim resulting from the Client's or another party's use
of electronic mail service(s) on the Client's account(s).
Use of account(s) to provide free email services is
strictly forbidden as it is a security hole and liability.
Only the account holder or its legal assignee is authorized
to make changes to the account.
Provider maintains control and any ownership of any
and all IP numbers and addresses that may be assigned to Client and reserves
in its sole discretion the right to change or remove any and all IP numbers
and addresses.
Provider reserves the right to disable any user account
or site for anything deemed to be suspicious activities at the Provider's
sole discretion. This includes, but is not limited to, anything that gives
indication of hacking, spoofing, cracking, phreaking, denial of service
attacks, running rogue services on Client's account on Provider's systems,
or anything that might attract or precede such activities. Rogue services,
as defined here, means any service that is not included as a feature on
Provider's advertised list of account features at the time. This includes,
but is not limited to, IRC bots, IRC clients, IRC daemons, ICQ clients,
ICQ servers, Socks proxies, or any other service running on a TCP/IP port
that Provider did not give explicit written authorization for use. Client
hereby agrees to indemnify and hold harmless the provider from any claim
resulting from account deactivation or disablement as a result of suspicious
activities.
Provider reserves the right to monitor any and all activity,
traffic, or content that Client may produce, publish, or cause. Provider
also reserves the right to turn any logs, monitoring data, or Client material
over to the proper authorities in the event legal or criminal action is
to be taken by Provider or authorities.
Provider reserves the right to partially or wholly disable
Client's account(s) upon indication of activities that noticeably affect
the quality of service for other Clients. This includes, but is not limited
to, excessive processor time usage, excessive RAM usage, excessive open
file handles, or anything else that causes noticeable slowdown of services
or causes system crashes. Client hereby agrees to hold Provider harmless
from any claim resulting from such actions that Provider deems necessary,
at its sole discretion, to restore a reasonable level of service.
Client hereby agrees that account termination resulting
from any breach of these terms of service will result in the nullification
of any right to a refund of any kind. Furthermore, client acknowledges that
they will be liable for any charges resulting from any server repairs required
as a result of their violation of these terms of service. The rate will
be $150 per hour plus the cost of any parts and shipping charges.
Provider reserves the right to pursue in a court of
law financial compensation for other damages resulting from the violation
of these terms of service. Provider reserves the right to change this contract
by posting a publicly available copy at this location without specific notice
to Client. Client hereby agrees to ratify any such changes and hold Provider
harmless from any claim resulting from such changes. Client hereby acknowledges
responsibility to inform itself of any changes to this contract whether
informed by Provider of changes or not.
CHOICE OF LAW: This Agreement shall be construed and
controlled by the laws of the State of West Virginia. Any dispute arising
from this Agreement, including, without limitation, a breach of this Agreement,
shall be governed by the laws of the State of West Virginia. You agree to
submit to the jurisdiction of the courts located in Morgantown, West Virginia.
Odisey
Design and Web Hosting Billing Policies
( Read Carefully (Incorporated into the
Terms of Service Contract)
What
are the costs and when do they start? The periodic charge varies
for each type of account. Setup of your account begins upon receipt
of the first hosting period's service fee. Your billing cycle will be
based on the date we publish your web site, or provide you with login
information, or point your existing web site to our servers. Hosting
fees for that month will be prorated to the last day of the month. All
of your future hosting fees will be based on the first day of the month.
Prices are subject to change without notice, but are guaranteed through
your paid billing period.
How
can I pay for my account? Accounts are paid by
or by Check or Money order sent to our billing address. All invoices
are emailed monthly. Invoices are sent via email the 1st week of each
month. Payments are due in our offices no later than their due date
regardless of when the invoice is sent to you. Payments are due in full
on the 15 th day of the month.
How
can I upgrade/downgrade my account? It's as simple as filling out our
online information request form, or emailing your request to Morgan@morganotwnmarketig.com
or to support@odisey.com. Any setup fees associated with the account the
client is upgrading to will still apply.
If
I cancel my account do I get a refund and what is the cancellation procedure?
Satisfaction is Guaranteed.
=============================================================== CANCELLATION INFORMATION ===============================================================
Please send all cancellation requests by using CUSTOMER
SERVICE SUPPORT FORM email or by phone (304) 322 -7898, with the following
information:
The name on the account with us (i.e. John Doe).
The domain name or names you are cancelling.
Your reason for cancelling.
Cancellations are processed the same day we receive
them. If cancelling an account that was discounted for prepayment, the account
billing will be prorated at the regular monthly price for that account,
regardless of any discounts. If you would like to submit the cancellation
request early to take effect at a later date (for example, to take effect
at the end of your paid term), please note this in your cancellation request.
Otherwise all cancellation requests will be processed the same day we receive
them.
If the service is cancelled within the first 30 days
because we have not exceeded your expectations, the entirety of HOSTING
fees paid will be refunded, Web Site Designing fees are not refundable.
Web Site Designs are provided to the client on floppy disk for their use
on any server, at the clients request. The programming design becomes the
property of the client completely. Clients must request a copy of their
web site on a floppy disk. Charges apply for copy disks.The 30 days is counted
with day 1 being the first day the account was made available to the client.
Any setup fees paid for server accounts are not refundable.
Our guarantee is to assure that we will exceed your
expectations on the hosting product we offer or your money back. It is however
NOT available to protect you in case of violations of our terms of service,
NOT understanding our terms of service or billing policies, expecting something
that our literature clearly does NOT indicate is available (i.e., wanting
outgoing email service when the account offers none), incompatibility of
third party software, business hardships, business changes or simply changing
your mind because you found a "better deal."
What
will happen if my payment is late for any invoice? (IMPORTANT) Payment
for all regular monthly invoices must be made through
or postmarked by the 15th day of each month. If payments are not received
in our offices by the due date, a $20 late fee will AUTOMATICALLY be
assessed to your account. If payments are not received in our offices
within 15 days of their due date on your account, we reserve the right
to deactivate your account, cancel services. There is a $25 reactivation
fee, in addition to the $20 late fee. If you choose not to reactivate
your account you are still responsible for the days of service you received
and any outstanding balance on account including the late fees. Not
paying your bill will not constitute a cancellation and you will
be liable for any service fees incurred. For information on how to cancel,
please see item #4 directly above. Accounts not paid in full at the
time of cancellation will be sent to collections. There is a $25.00
fee for all checks returned for nonsufficient funds (NSF). If the customer
defaults, the customer agrees to pay Odisey Design and Web Hosting its
reasonable expenses, including attorney and collection agency fees,
incurred in enforcing its rights under these Terms of Service. If the
customer does a stop payment to their check for any amount charged for
services or accounts rendered, there is a $25.00 chargeback fee for
each chargeback. The account associated with the chargeback will be
cancelled for nonpayment and sent to collections.
For this reason, Odisey Design and Web Hosting highly
recommends that you consider placing a month's deposit on account with us
so that your account is always current.